BPO and
KPO business
BPO: Business Process Outsourcing
KPO:
Knowledge Process Outsourcing
Mainly processing of
transaction is the field of concern in BPOs. The transaction processing in BPO
includes:
Proper Customer Support Services
·
Technical Support Services
·
Telemarketing Services
·
Employee IT Help-desk Services
·
Insurance Processing
·
Data Entry Services / Data Processing
Services
·
Data Conversion Services
·
Scanning, OCR with Editing &
Indexing Services
·
Book Keeping and Accounting Services
·
Form Processing Services:
·
Internet / Online / Web Research
·
Provident Fund and Gratuity related
services
Services Provided By KPO Companies
are of many categories. KPO helps in transfer of domain specific expertise of
higher level rather than process expertise. The high-end services, which KPO
sector provide, are:
Intellectual Property Investigation
·
Patent Writing
·
Patent Drawing
·
Invention disclosure drafting
·
IP Overlap Analysis
·
Patent Claims Mapping
·
Patent Proofreading
·
Claim Analysis
·
Patent File History
·
Legal Research Services
·
Legal document review
·
Litigation Support
·
Legal Coding
·
Legal Proofreading
·
Scoping
·
Legal Document Management
·
Legal Publishing
·
Data Research & Data Analysis
Services
·
Online Research / Secondary Research
·
Strategic Market research
·
Equity Research
·
Fixed Income Research
·
Quantitative Analytics
·
Business Research and Analytics
·
Financial Analytics
·
Market Research
·
Data Processing and Analysis
·
Web Survey Analysis
·
Marketing Questionnaire Design
·
Media Research
·
Online Research
·
Multivariate & Variate Analysis
·
Quantitative Market Research Services
·
Business Market Research
·
International Market Research
·
Market Research Surveys
·
Financial Market Research
·
Applied Investment Research
·
Financial Analysis
·
Financial Accounting
·
Business Research
·
Investments Research
·
Credit Research
·
Equity Research
·
Financial Analysis and Financial
Statements
·
Tax Preparation
·
Financial Data Entry & Conversion
·
Competitive Business Analysis
·
Syndicated Research
·
Trend and Competitor Analysis
·
Company Profiling
·
Database Development Services
·
Data Enhancement
·
Database Hosting
·
Clinical Data Management
·
Database Publishing
·
Reporting and Business Dashboards
·
Data Mining
·
Medical Writing Services
·
Medical Editing
·
Medical Writing
·
Medical Content Enrichment
·
Medical content classification
·
Attribute Extraction
·
Content Development Services
·
Technical Writing
·
Web Content writing
·
Fiction Writing
·
Proofreading Services
·
Editing Services
·
Animation and Simulation Technology
·
Forensic Animation
·
Simulation
·
2D + 3D Animation & Virtual
Reality Systems (& A.R. System) etc.
